Returns & Exchanges
We want you to love everything you bring into your kitchen, which is why we offer a 100-day trial period for all our cookware and dinnerware. If you are not completely satisfied, we provide easy returns and exchanges to ensure your home is filled with pieces you truly cherish.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and shipping zip code to select the items you wish to return or exchange.
- 2.Print Your Label
After submitting your request, a pre-paid shipping label will be generated for you to download and print at home.
- 3.Pack Your Items
Securely place your items in their original packaging or a sturdy shipping box and attach the pre-paid label to the outside.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.